Frequently Asked Questions

Find answers about payments, orders, registration, upgrades, and account management.

Billing, subscriptions, refunds, and payment methods.

License delivery, invoices, and order management.

Activation, license keys, upgrades, and transfers.

💳 Payment

Is my payment secure?

Yes. All transactions are encrypted and processed through trusted payment providers.

Will my subscription renew automatically?

Monthly and yearly subscriptions renew automatically until canceled.

Can I cancel my subscription at any time?

Yes. You can cancel your subscription at any time from your account or billing portal.

Can I get a refund?

Yes. We offer a 30-day money-back guarantee on eligible purchases.

Can I upgrade my plan later?

Yes. You can upgrade from a monthly plan to a yearly or lifetime plan at any time.

When will I receive my license?

Your license information is usually delivered by email within minutes after purchase.

I didn't receive my order email. What should I do?

Please check your spam folder first. If you still can't find it, contact our support team.

I entered the wrong email address during checkout. What should I do?

Please contact support as soon as possible with your order details so we can update the email address and resend your license information.

What should I do if my payment is declined?

Verify that your payment information is correct, try another payment method, or contact your bank. If the issue continues, contact our support team.

How do I register the software?

Open the software, click Register, and enter the email and license key received after purchase.

Can I transfer my license to another computer?

Yes. You can deactivate the license on one device and activate it on another.

What should I do if registration fails?

Restart the software, verify your license information, and contact support if the issue persists.

Our support team is ready to help you with any payment, order, or registration issue.