What is included in my purchase?

Your purchase includes access to VidCat Pro features, such as unlimited video extraction, batch downloads, and free updates during your license period.

What is the difference between the Lifetime and Family plans?

The Lifetime plan is intended for a single user on one device, while the Family plan allows installation on multiple devices under a single household or team.

Can I upgrade my plan later?

Yes. If you would like to upgrade from Monthly or Yearly to a Lifetime or Family plan, please contact our support team for assistance.

How will I receive my license?

After completing your purchase, your license information will be sent to the email address used during checkout. Delivery is usually instant.

What should I do if I don't receive my license email?

First, check your Spam, Promotions, or Junk folder. If you still cannot find the email, contact our support team and provide your order details.

Is my payment secure?

Yes. All transactions are processed through secure payment gateways using industry-standard encryption to protect your information.

Do you offer a money-back guarantee?

Yes. All purchases are backed by our 30-Day Money-Back Guarantee. If VidCat does not meet your expectations, you can request a refund within 30 days of purchase.